Personal Data Processing

in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC  (hereinafter the "Regulation")

on the need to process some of your personal data for the operation of our e-shop. The controller of personal data in relation to this e-shop is AMB Distribution s.r.o., Klimentská 22, Prague 1, 110 00, Czech Republic. Company ID: 26011786, VAT ID: CZ26011786, email: shop@ambassadors.eu

We process your personal data for the following purposes: 

• Processing orders and handling any complaints.
• In order to ship your orders and efficiently handle any requests and complaints, we process your first and last name, delivery address, email, phone number, the goods ordered and their price.
• The legal basis for this processing is the performance of a contract. We process this personal data for this purpose for the duration of the warranty period.
• Sending newsletters and commercial offers. In order to inform you about current offers and discounts, we process your first and last name and email address. The legal basis for this processing is your consent, which you give us when filling in the registration form and which you can withdraw at any time.
• To improve the quality of our services, we cooperate with certain processors to whom your data may be made available. Data is made available exclusively in connection with the services of our e-shop and only to the extent necessary. This processor is the Mailchimp service, used for sending news and promotions from our e-shop or related to our line of business (skateboarding). We do not provide personal data to anyone else without your explicit consent.

 

International Transfer of Your Personal Data (Mailchimp)

Personal data that we collect (or process) in connection with our website will be stored in the USA, where The Rocket Science Group, LLC, the operator of the Mailchimp service used solely for sending newsletters, is based. The laws in force in the USA may not be equivalent to the laws of the country where you originally provided the data and may not necessarily provide the same level of personal data protection. Nevertheless, whenever we transfer your personal data to recipients in other countries, including the USA, we will always ensure that the information is protected as described in this privacy policy and in accordance with applicable law.

 

How to Delete Your User Account

1. Users have the right to request the deletion of their user account in our e-shop. If you wish to delete your account, please send a request from the email address registered in our system to info@ambassadors.eu with the subject "Account deletion request".
2. Once we receive your request, we will process it as soon as possible. Please note, however, that not all data can be deleted for legal reasons.
3. In accordance with the laws of the Czech Republic, in particular Act No. 563/1991 Coll., on Accounting, and Act No. 235/2004 Coll., on Value Added Tax, we are obliged to keep certain transaction and invoicing data for the statutory period (typically 10 years). For this reason, we cannot delete all records related to your purchases.
4. After your account is deleted, you will no longer have access to its content and we will no longer process your personal data beyond our legal obligations.
5. If you have any questions about account deletion, do not hesitate to contact us at info@ambassadors.eu.

 

Request for Deletion of Personal Data

Users have the right to request the deletion of their personal data from our system. If you wish us to delete your data, send a request from the email address registered in our system to info@ambassadors.eu with the subject "Personal data deletion request".

Once we receive your request, we will process it as soon as possible. Please note that some data cannot be deleted due to legal obligations, in particular under:

• Act No. 563/1991 Coll., on Accounting,
• Act No. 235/2004 Coll., on Value Added Tax.

After your personal data is deleted, we will no longer process it beyond our legal obligations.

If you have any questions about the deletion of personal data, contact us at info@ambassadors.eu.